Accountability and Referrals Field Officer

CRS JOB DESCRIPTION

Job Title: Accountability and Referrals Field Officer

Department: Safeguarding Team

Band: 5

Reports To: Safeguarding Project Officer

Country/Location: Maadi, Egypt

Background

The CRS Egypt country program began in 1956 at the invitation of the Egyptian president Nasser by providing relief assistance to the victims of the Suez War. Over the following few decades, CRS Egypt moved from large-scale food relief to long-term poverty alleviation and development programs. CRS Egypt works in a wide variety of areas within the development field.

Currently, CRS Egypt has three main programs: the livelihoods program, interfaith peacebuilding program and the education assistance program for refugees. Projects under these programs range from the provision of technical assistance and capacity building to partners, and promoting peace and tolerance, to educational grants for refugees, and the protection of children who are victims of trafficking. Additional programming includes Emergency Preparedness and Response projects that arise as need be. A regional Management Quality unit assists the country program support department in developing and maintaining the highest level of operations standards.

CRS Egypt currently holds a main office in Cairo, and a sub-office in Maadi.

The Safeguarding Project Team focuses on systematically ensuring that all CRS Egypt Project teams safeguard the wellbeing and dignity of CRS beneficiaries throughout project implementation and do not unintentionally increase the risks beneficiaries are exposed to. The Team’s activities range from running the Country Program’s feedback/accountability system, managing the internal and external referral system, leading in-depth risk analyses of project activities, training partner staff on safeguarding principles, and ensuring CRS staff receive the necessary support to mainstream safeguarding principles in their work. As the CRS Egypt Country Program has over 10 partners and directly serves over 40,000 beneficiaries, managing these safeguarding initiatives requires substantial full-time staff as well as volunteers.

Job Summary:

As a member of the Catholic Relief Services’ (CRS) Egypt Safeguarding team, you will serve as the Accountability and Referrals Field Officer. You will assist project implementation by facilitating all internal and external referrals, supporting protection risk tracking and analyses across all project sectors, and running the CP-wide accountability/feedback and response system. Your coordination and information/data management skills will ensure that the CRS program initiatives are responsible to beneficiary needs and well-coordinated with fellow implementing partners as to continually improve the benefits of CRS programming for those we serve.

Job Responsibilities:

· Support the coordination and monitoring of project activities at the field level, ensuring implementation schedules are met as per the detailed activity plan, and that adherence to systems for quality project implementation are strengthened.

· Coordinate communication and facilitate information sharing among the project team, implementing partners, and project beneficiaries to assist local partners in strengthening the community interest, involvement and support networks.

· In coordination with the project team, support capacity building events for CRS staff and community representatives.

· Coordinate, monitor, and report on volunteer activities.

Typical Background, Experience & Requirements:

Education and Experience

· Graduate degree in a directly related field.

· 2 years of work or volunteer experience in community development and mobilization.

· Additional education may substitute for some experience.

· Computer skills required.

· Experience working with accountability and/or referral mechanisms preferred.

· Experience with Information Communications Technology for Development (ICT4D) preferred.

Personal Skills

· Observation, active listening and analysis skills with ability to make sound judgment

· Good interpersonal skills and the ability to interact effectively with diverse groups

• Proactive, results-oriented and service-oriented

Required/Desired Foreign Language: Excellent command in English and Arabic.

Travel Required: Job requires limited travel to Upper Egypt (approximately 5%) and occasional travel within the Cairo metropolitan area (approximately 10%).

Key Working Relationships:

Supervisory: None

Internal: All CRS Staff

External: Project beneficiaries, community members, and implementing partners

Agency-wide Competencies (for all CRS Staff):

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

· Trusting Relationships

· Professional Growth

· Partnership

· Accountability

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

CRS" talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Equal Opportunity Employer

Source link

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